![]() ![]() ![]() If you have other concerns about changing your accounting mapping in QBO, please don't hesitate to leave a reply below. Id be delighted to help you get/save your data in QuickBooks Online (QBO) when closing your QuickBooks. Next, choose either Start a chat or Get a callback.Example: Getting error messages when changing the Accounting mapping in Payroll settings. From there, input a brief description of your concern.Select the Help menu and click Contact Us.They can also walk you through the process to avoid getting any problems updating the accounting mapping. Once connected, you can request a screen-sharing session so they can view your account setup and help you configure the errors. If you still encounter the same error messages, I recommend reaching out to our Payroll support team to further investigate the root cause of the issue. Make sure to not leave a blank to necessary fields before saving the edits. From there, perform the changes you need to make. ![]() You may utilize a QuickBooks-integrated third-party app to import the journal entry into QBO as a workaround. Importing Journal Entries in QuickBooks Online (QBO US) is currently unavailable. I understand how the option you are looking for will benefit your business. Once verified, access the Accounting section again by going to the Gear icon and selecting Payroll settings. QuickBooks Team 8 hours ago Hi there, Martin. This is to make sure you have the privileged to change the accounting mapping in the company file. To further help you with this, let's ensure that you log in to your QBO account as the master administrator or a user with payroll access. I'm here to provide an additional set of steps to fix this so you can change the accounting mapping in QuickBooks Online (QBO). Hello there, I can see that you did everything you could to get rid of the errors. Welcome to Customer Account Management Portal You can manage all your account maintenance related information for QuickBooks from a single dashboard on Customer Account Management Portal. I'm always around to lend a hand if you need more help managing your data or anything else related to QuickBooks. Otherwise, using other supported browsers can be a good alternative too.Īdditionally, you can visit this article to learn more details about updating your accounting preferences in QBO: Change your accounting preferences in QuickBooks Online Payroll. Clearing the cache or cookies is the best way to get a clean slate for your browser. If you're able to update it using a private browser, go back to your regular browser and clear its cache. Once you're in incognito mode, try to make the necessary changes to your payroll settings. Mozilla Firefox: press Ctrl + Shift + P.Private browsing prevents cookies from being stored on your computer, making it a great place to identify browser issues. If the issue persists, I suggest performing the steps using a private browser/ incognito mode. Once done, try to change the accounting mapping preferences. To start, I suggest logging out and logging back into your QBO account, as it will help refresh the data in your account. Welcome to the Community, I'm here to help ensure you can update your payroll preferences in QuickBooks Online (QBO). ![]()
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